Order Confirmation and Deposit — a $150 non-refundable deposit is required to initiate production. This deposit secures materials, production scheduling, and order placement and will be fully applied toward the total order balance. The remaining balance is due upon completion and delivery. Production Timeline — all products are custom-crafted with meticulous attention to detail. Estimated production time is 3 to 4 weeks from receipt of deposit. Timelines are estimates and may vary. Sample Policy Digital — complimentary video samples and high resolution photos provided at no cost. Any angles, lighting, close-up details, stitching views, and interior finishes accommodated. Sample Policy Physical — a fee of $50 to $100 applies covering production of single custom unit, factory setup, material allocation, and international shipping. May be credited toward full order at discretion. Shipping and Delivery — complimentary shipping and in-person delivery available. 7 to 14 business days post-production. Not responsible for carrier delays once dispatched. Customization and Final Sale — all custom orders are final sale. No cancellations or modifications once production begins. Quality and Craftsmanship — minor natural variations in handcrafted products are not defects. Referral Program — successful referrals earn $40 to $100 credit or 15 percent off next order. Non-transferable, future orders only, cannot be combined with other promotions.